What is the cancellation policy?

If the Client wants to change the charter terms or cancel the reservation, this must be done in writing (via e-mail, fax, or post.)

If the Client cancels the reservation in writing, Charteree reserves the right to apply the following cancellation charges:

  • In the event of a cancellation made up to 45 days prior to the start date of the charter period Charteree charges 50% of the Charter Fee.
  • In the event of a cancellation made within 45 days prior to the start of the charter period Charteree charges 100% of the Charter Fee.
  • In the event of a cancellation made after check-in Charteree retains 100% of the Charter Fee and charges to the Client all expenses incurred as a result of the cancellation.

If the Client is able to find a new rental client for the same period of the charter and under the same terms and conditions, Charteree reserves the right to charge for any administrative and manipulative costs incurred by the change.

In the event that the Client has to cancel the reservation due to objective reasons (death in the family or serious illness), Charteree is not liable to return the paid amount, but if the Client rents the vessel in the same period Charteree will organize charter on other adequate vessel for the next appropriate date or for the next season, i.e. Charteree will issue a credit note that can be used in the agreed period.

The credit note is calculated taking into account the difference between the cancelled reservation and the reservation later confirmed for the same vessel and in the same period. Charteree is not liable for damages in the event of reservation changes or cancellation due to situations such as war, riot, strikes, terrorist activity, exceptional sanitary conditions, natural disasters, interventions of local authorities, etc.)

Cancellation Policy Europe Yachts Charter