Frequently Asked Questions
Because we want to provide you with a stylish travel and unforgettable experience on board of our luxury yachts, we have taken the time to create this custom preference list, with attention to detail and a sophisticated service that
COVID-19 cancellation We understand that there is an uncertainty regarding travel plans this year. For that reason we are offering free reschedule of the charter. In case of travel restrictions or a CDC Travel Health Notice for
What is a Transit Log? A Transit Log is a variable payment, which can include the following: bed linen, cleaning, on-board Internet connection, tourist tax and base marina fees. The details of the Transit Log differ depending
When can I get in touch with the skipper? You can get in touch with the skipper as soon as you’ve completed your booking. Our skippers are highly qualified and knowledgeable about their locality. They all speak
What happens when I request an offer? Once we receive your request, we will confirm the availability of the boat, as well as check for alternative ones. To ensure your experience is the best it can be,
What is the cancellation policy? If the Client wants to change the charter terms or cancel the reservation, this must be done in writing (via e-mail, fax, or post.) If the Client cancels the reservation in writing,
Is my payment Insured? We have partnered with WIENER INSURANCE GROUP to additionally insured all your payments send to us with Wire transfer and also credit card payments.
What is a Security Deposit? Similarly to renting a car, chartering a boat requires a security deposit. The deposit, fully refundable after check-out, covers you and your fellow passengers against accidental damage and ensures that contractual obligations
Can I take over the vessel before the time determined for check-in? If you are arriving before the time determined for taking over the vessel (check-in is usually done at around 5pm), let us know the approximate
Is it possible for some people to leave and other to join the crew during a sailing trip? Changes of the crew are possible – however, this should be indicated in advance, before embarkation, so as to
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Croatia Split:
+385 21 55 33 01
+385 21 55 33 09
+385 91 3000 009
Croatia Zagreb:
+385 1 67 00 501
+385 1 67 00 509
USA:
+1 646 661 2851
United Kingdom:
+44 203 318 2329
Copyright © 2003 / Europe Yachts – EY All right reserved. Privacy Policy
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Croatia Split:
+385 21 55 33 01
+385 21 55 33 09
+385 91 3000 009
Croatia Zagreb:
+385 1 67 00 501
+385 1 67 00 509
USA:
+1 646 661 2851
United Kingdom:
+44 203 318 2329
Copyright © 2003 / Europe Yachts – EY All right reserved. Privacy Policy
